Category: Alaric

Adrian Brown and The Cheap Car Trade Centre (by )

Earlier this year, Sarah and I spent my bonus pay on a second-hand car from The Cheap Car Trade Centre in Gloucester.

Sadly, they neglected to buy it a tax disc before I picked it up, so I couldn't drive it (other than the quick trip) home for a couple of weeks while the papers went through to make me the registered keeper. However, even on the trip home, the engine started to overheat, and the engine started to run badly; as the car had been stationary for a while, and had been almost entirely out of fuel, I was suspicious but it might have just been sludge from the fuel tank washing into the engine; I looked into the cooling system and found a syphon tube had become disconnected, so the engine could blow out excess coolant into the reservoir when the pressure was high, but could not suck coolant back in. Sure enough, although the reservoir was full, the cooling system was very low, so I flushed it out and filled it up after replacing the syphon hose.

All was well for a few days, but then it started overheating again. I was dropping Sarah off in Cheltenham at the time, so I stayed in the car park to let it cool down before heading home; however, it quickly overheated again, and again, and started to emit white smoke from the exhaust, and steam from under the bonnet. I pulled in another car park, and rang the RAC, who came and told me the head gasket was leaking badly.

So I rang the warranty company, who said that head gasket failure wasn't covered. So I rang The Cheap Car Trade Centre and explained the problem, but they disavowed any responsibility, so I informed them that the Sale of Goods Act made them responsible for the goods they sell being fit for the advertised purpose, which includes a reasonable life expectancy, even if they are second-hand; and this car was sold to me as "ready to drive". They told me I'd have to take them to court in that case.

So I sent them the required two warning letters, then tried to take them to court. This was hampered somewhat by them refusing to say who owned the business, which is an obligation under the Business Names Act, so I rang Gloucester Trading Standards, who pointed me at:

Office of Fair Trading Investigation into The Cheap Car Trade Centre

Which led to:

Formal Undertaking against Adrian Brown, Sole Director, Adrian Brown Limited

So Adrian Brown was the man behind the business, using his limited company, Adrian Brown Ltd, company number 04831719, which is registered as being at The Cheap Car Trade Centre's premises.

A look on the Companies House web site reveals:

REGISTERED OFFICE CHANGED ON 16/09/09 FROM: SUNNYLEA ASH LANE DOWN HATHERLEY GLOUCESTER GL2 9PS

...that's five days after his "formal undertaking" with the OFT. I suspect he changed it from his home address to his premises to divert unwanted attention at home. However, Companies House remembers all. I wonder if he still lives there. I would discourage my loyal readers from jumping to the conclusion that he does and inundating the address with junk mail or any other forms of harassment, in case he doesn't.

Anyway, knowing who to sue, I proceeded to activate the county court system.

They answered my claim with a defence (stating that it must have been me driving the car while overheating that broke the head gasket), so I was waiting for a date for the hearing when I received my last letter to them returned unopened, with "THE LTD CO THAT TRADED AS 'THE CHEAP CAR TRADE CTR' HAS CEASED TRADING AND IS INSOLVENT WITH NO ASSETS, AND HAS VACATED 333 BRISTOL RD GLOUCESTER".

I got back in touch with the Trading Standards folks, who said that they knew the company was closing, but that this action was suspended as there were county court cases in progress, so my case would probably still proceed, even though I might never be able to extract any money if the company was truly insolvent.

However, I'm still going to try. Limited companies protect their shareholders and directors by limiting their liability; the company is sued, not the people. But there's a limit to the limit. If a director can be shown to have acted fraudulently or incompetently, then they can be personally liable.

It looks like I won't get my money back, which will leave us carless until I get another bonus or something - but I'm hoping that, perhaps, the courts might find Adrian Brown personally liable. Given the involvement of the Office of Fair Trading and Trading Standards, it would appear that I'm not alone in having suffered from his business practices (the OFT judgement explicitly mentions him attempting to avoid the Sale of Goods and Business Names acts).

After all, I have little choice but to pursue this - I am scraping by with buses (which run once an hour, and don't run at all after about 5pm), being bankrupted by taxis, and begging lifts from people. This is seriously hampering my ability to live my life.

A large rabbit run (by )

Today, I made a run for Jean's rabbit, Blacky. He has a hutch, but rabbit hutches are far too small for rabbits to spend all day in; we'd been letting him run around the house (which requires constant watching, so can only happen for an hour or so), or letting him enjoy the slightly larger possibilities of a large cage with the bottom removed pegged down on the lawn, but we knew it wasn't nearly enough for him; he was always wanting to get out, and when he's in the house, he enthusiastically runs the entire length of downstairs.

So, I built him a run, with some help from Jean (he's her rabbit, after all, but there's only so much use a four-year-old is in this kind of project). Two metres and ten centimetres long, a metre and five centimetres wide, and fifty centimetres high; made out of a wooden frame with rabbit mesh, and a liftable solid door at one end, which also provides some fixed shade.

I relish the chance to do something with my hands, as I usually don't get time to, and end up spending all of my time at a computer. And Blacky certainly seemed happy; he was running around it at high speed, occasionally bounding into the air and spinning round, which is what rabbits do when they're happy. Note the motion blur:

Blacky enjoying his new run

That's not all, though; we've also bought him a lead, so we'll be able to safely take him for walks along the drive.

A stroll in the countryside (by )

On Sunday, I was looking after Jean as Sarah was in Cheltenham to run a writing workshop thing.

So I suggested that we might go for a walk, and Jean liked the idea - however, she decided she wanted a LONG walk! So after some discussion, we set off for the furthest of the three pubs in the Parish, which is about three miles away, with a packed lunch and lots of water, and Jean's teddy bear, who she decided should come with us.

To my delight, Jean didn't tire and demand to come home; we made frequent stops to drink water, and sat down in some shade in the woods to eat our cheese and biscuits, but we pressed on cheerily, past some lambs:

Lambs

Eventually we reached the Fostons Ash for some lemonade and crisps.

Lemonade and crisps at the Fostons Ash

Then Sarah rang as she was on the bus home, which stopped off by the Royal William, the pub nearest our home - so we decided to walk straight there to meet Sarah, taking a different route, where we got a little closer to some of the lambs:

Jean and Bear versus the Lamb

At the Royal William we ate a filling dinner of chips (not so unhealthy if you've been walking all day!), and came home.

Chips for dinner at the Royal William

Jean was still enthusiastic at the end, despite having now walked about six miles from 2pm to 8pm!

The best thing was, I recorded about two hours of it on my concealed camera. It's mainly shaky footage of bushes and sky, but it offers the context for the audio track, which records all the awesome conversations Jean and I had.

Van calamity (by )

Last Sunday, we attempted to go to Cheltenham in the van, as Sarah had a WoPoWriMo launch meetup to attend.

We're used to having to deal with ice on the hills leading out of our valley, as water from the farm fields tends to run off into the road; so if it gets cold, it turns into sheets of ice. There were a few patches of ice on the way up, but nothing like what I've managed in the past, so imagine my surprise when I turned a sharp bend onto a sheet of ice that spanned the entire road. The van promptly lost traction, so I stopped and attempted to gently reverse back around the corner to try a different route.

Sadly, the steering had no effect, quickly followed by the brakes; the van began a slow, graceful, unstoppable pirouette until it ended up like this, with the nose wedged into the bank:

Stuck!

That's looking down the hill from above. As you can see, I'd already done a bit of salt-spreading by the time that photo was taken; before I spread the salt, the ice was so slick that I couldn't actually stay standing if I got out the driver's side, I had to climb across Jean and get out the other side.

Sarah had a deadline, so headed off on foot to try and catch a bus, leaving me with Jean to try and free the van. I could reverse it as the rear wheels just span, despite me shoving some road salt underneath. I tried letting the rear tyres down, in the hope that a larger surface area in contact with the ground would help me get traction, but no luck.

So I proceeded to salt the ice sheet; if I could find somebody with a tractor of a 4x4, perhaps they could pull the van from above and get it free of the bank, then I could complete the turn and head off down hill. The salt began to melt the ice, and then salty water started to flow underneath the ice sheet, creating pretty patterns; and allowing me to wack it with my folding shovel to break it, at which point I found out it was a good half inch thick, even after being partly dissolved from beneath:

I wasn't treading on thin ice.

But the one tractor-owner I knew the number of wasn't answering, and another that a passer-by knew couldn't help, so I continued to try and get it free myself. I gave up on being able to drive backwards, so I took the folding shovel (it's actually a military surplus trenching tool. Good job I carry a military surplus trenching tool in the van, isn't it?) and dug the bank away to release it.

After making sure the ice was well gritted. I didn't want to be downhill of a tonne of van, working away at the one thing holding it in place, while it was on a slick icy surface.

After much digging (indeed, it was now two hours after getting stuck in the first place), with the steering wheel on full lock to the left and the rear wheels spinning, I managed to get the van out forwards, and set off down the hill. Surprisingly, the front of the van wasn't ruined, as I'd thought it might be:

Luckily, not much damage!

Jean was surprisingly patient for a four year old strapped into a stranded vehicle while I worked away; I figured she'd be safer strapped in than running around on the ice with me, even if another car came and hit the van.

Many Pockets (by )

As I have mentioned before, I have many pockets.

A few people have asked about this now, so here's a run-down on what's in them.

Read more »

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